Refund Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Agoraya, we are committed to delivering high-quality, professional services. Because the nature of our work often involves time, labor, and filing of official documents, our refund policy is structured to balance fairness and accountability for both parties.

1. General Policy
All purchases of services from Agoraya are considered final. We do not offer refunds for completed services. However, if you are unsatisfied with our work or believe there was an error, we encourage you to contact us to resolve the issue promptly.

2. Eligibility for Refunds
Refunds may be considered under the following circumstances:

• A payment was made in error or duplicated.
• A service was purchased but not yet started.
• We are unable to deliver the agreed-upon service due to our own limitations.

Refunds will not be issued for:

• Change of mind or change in personal circumstances.
• Delays or outcomes beyond our control (e.g., government processing times, denial of applications, credit score changes).
• Services already initiated, delivered, or completed.

3. Requesting a Refund
To request a refund, please contact us at [Insert contact email] within 7 days of your purchase or the event giving rise to your concern. Include:

• Your full name
• Date of purchase
• Service purchased
• Reason for the refund request

We will review your request and respond within 5 business days.

4. Chargebacks
If you dispute a charge with your credit card provider without contacting us first, we reserve the right to contest the charge and take necessary legal action. Please give us the opportunity to resolve the matter directly.

5. Contact Us
For questions about this policy or your specific situation, contact us at:

Agoraya
https://agoraya.com/
Email: [Insert contact email]
Phone: [Insert contact number]